Return and Refund

Return Refund Contact Us

Return Policy

Return policy in our online store is very simple and easy. First of all, If you are not 100% satisfied with your purchase, you can return the product and get a full refund. Also, you can exchange the product for another one, be it similar or not.

  • Finally, you have 30 days to return a product.
  • In addition, any product you are returning must be in the same condition and in the original packaging.
  • Therefore, please keep the receipt.
  • Also, you have to contact us before returning a product.
  • As a result, we will email you a shipping label. Print out the return label and securely attach it to a package.
    And drop the package off at the shipping carrier’s closest location.
  • Priority shipping charges that you select at checkout are non-refundable.
  • You must ship the product back to our warehouse within 7 days of receiving your returning shipping label.
  • Furthermore, If a product is not in a good condition, we will notify the customer of rejection return product and no refund will be issued to the customer. The customer can choose one of the following options.
  1. We ship the product back to the customer. (Return shipping charges will be deducted from your refund)
  2. We recycle product If you do not select one of the above options within 14 days of informing you of rejection.

Refund Policy

  • If the products have met all of our returning policy requirements, we will process the refund and send you a confirmation email.
  • We are only able to credit the original credit card used to make the purchase.
  •  If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
  • We would like to inform you that you have to pay for the return shipping fee If you don’t have a coupon.
  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time (2-5 business days) before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at

or by phone: 917-374-7841

Eastern Standard Time 10 a.m. – 10 p.m.  Monday – Friday.

either email us anytime:

Finally, you can cancel your order at any time If an order wasn’t shipped yet.

Common Return Questions

What items are returnable? Items delivered within 30 days.
Original packaging intact. Includes all parts and accessories.

What items are non-refundable? Free gifts or promotional items on sale retail value and clearance. Shipping charges except in cases where we have made a shipping error. Return shipping charges may be deducted from your refund depending on the reason for return.

How soon will I get my refund?  Once your items are inspected, typically within two business days of receiving the package.

Why is my item not eligible for return? Only items ordered within the past 30 days are eligible for return.

Why can’t you find an order for my email address? Please ensure you are using the email you used with your original order.